Privacy Policy
We are committed to protecting your privacy and personal data on YallaSafra
Last updated: September 2026
Data We Collect
When you use YallaSafra, we collect various types of data in order to provide and improve our services. This includes account information such as your name and email address, which you voluntarily provide upon registration, and the search queries you perform on the platform such as destinations, travel dates, and booking preferences.
We also collect technical data automatically when you visit the platform, including: IP address, browser type and version, device type and operating system, pages visited, access times, and the referring path used to reach our platform. We use this diagnostic data to analyze platform performance and ensure stability.
We may receive information about you from third-party sources when you log in using social media accounts or other third-party services. This typically includes name, email address, and profile picture, according to the privacy settings you have configured with that service.
How We Use Your Data
We use the data we collect for specific, necessary purposes: operating the platform and delivering comparison search services, personalizing your experience based on your preferences and search history, and improving our search algorithms and the accuracy of displayed offers.
We also use your data to send newsletters, promotional offers, and service updates — but only if you have given your explicit consent to receive them. You may unsubscribe at any time via the unsubscribe link in any email or through your account settings.
We do not use your data for automated decisions with legally binding effects on you. Aggregate usage data may be used for internal analytics; however, these analytics are anonymized and do not identify you in any way.
Data Sharing
YallaSafra does not sell your personal data to any third party under any circumstances. We believe your privacy is not a tradable commodity.
We may share your data with third parties in very limited cases: with technical service providers who help us operate the platform (such as server hosting, Google Analytics for statistics, and email), under each provider's data processing terms. We may also share data when legally required, such as to comply with court orders or regulatory requirements.
When you are directed to a third-party provider's site to complete a booking, the data you enter on that site is governed by that provider's privacy policy, not ours. We encourage you to review the privacy policy of any provider before completing any transaction.
Your Rights
Under applicable law, including the General Data Protection Regulation (GDPR) for EU residents, you have the right to: access your personal data and request a copy of it, correct any inaccurate data, request the deletion of your data ("right to be forgotten"), and object to the processing of your data in certain circumstances.
To request data deletion or a copy of your data, please send an email to info@yallasafraai.com with "Data Request" in the subject line. We will respond to your request within thirty (30) days as required by applicable law. In some cases, we may need to verify your identity before processing your request.
If you reside in the European Union and believe that our processing of your data violates the GDPR, you have the right to lodge a complaint with your country's local data protection authority. We always hope to resolve any concerns with you directly first.
Data Security
We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, disclosure, modification, or destruction. These measures include encrypting data in transit using TLS protocol, encrypting stored passwords using strong hashing algorithms, and strictly controlling internal access permissions.
We conduct regular security reviews and infrastructure updates to maintain an appropriate level of protection. However, no digital system is one hundred percent secure, and therefore we cannot guarantee the absolute security of your data.
In the event of a security breach that may affect your data, we will notify you as required by applicable law and within the prescribed timeframe. We recommend using a strong, unique password for your account and not sharing your login credentials with anyone.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us by email at: info@yallasafraai.com
For data deletion, access, or correction requests, please include "Privacy Request" in the subject line. We will process your request as promptly as possible and within a maximum of thirty (30) days. For complex or voluminous requests, we may require additional time and will notify you accordingly.
YallaSafra. We honour your rights under the General Data Protection Regulation (GDPR) and applicable privacy laws as described above. This Policy was last updated: September 2026.