Refund Policy

Important Notice

YallaSafra is a travel metasearch engine. We help you compare prices from multiple travel providers, but we do not sell flights, hotels, or other travel services directly. This means we do not process payments or handle bookings.

Who Handles Refunds?

When you find a deal on YallaSafra and click to book, you are redirected to the travel provider's website to complete your purchase. Your booking contract — and any refund — is between you and that provider.

For cancellations, refunds, or changes to your booking, please contact:

1. The airline or hotel directly — they control your reservation
2. The booking website where you completed payment (e.g., Booking.com, the airline's site, an OTA)

YallaSafra's Role

Since we do not process any transactions, we cannot issue refunds, modify bookings, or cancel reservations. However, we are happy to help guide you to the right contact — reach us at info@yallasafraai.com.

Tips for Getting a Refund

• Always check the cancellation policy before completing your booking on the provider's site
• Keep your booking confirmation email and reference number
• Contact the provider's customer service as soon as possible
• Many airlines offer free cancellation within 24 hours of booking